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Assamese-English Code-Mixed Tourism Chatbot

A two-stage intelligent dialogue system for Assam tourism, featuring a MuRIL-based intent classifier across 44 intents with ~97% accuracy and a semantic retrieval module over 221,799 Q&A pairs covering 51 destinations - designed for low-resource code-mixed NLP.

Overview

A research-grade NLP dialogue system for Assam tourism that handles code-mixed Assamese-English queries — a virtually unexplored frontier in low-resource language AI. This system bridges the gap between how locals actually speak and how machines understand language.

The Challenge

Code-mixed Assamese-English (mixing both languages within a single sentence) is spoken by millions but almost entirely ignored by NLP research. No existing system could handle Assam tourism queries in this natural code-mixed form across the diversity of 51 tourist destinations.

The Solution

Built a two-stage pipeline: first, fine-tuned Google's MuRIL (a multilingual BERT variant pre-trained on Indian languages) for intent classification across 44 distinct tourism intent categories. Second, developed a semantic retrieval module that searches over a curated corpus of 221,799 Q&A pairs covering 51 Assam tourist destinations to return accurate, relevant answers.

Results

  • ~97% intent classification accuracy across 44 intent categories
  • 221,799 Q&A pairs curated covering 51 Assam tourist destinations
  • MuRIL fine-tuned for code-mixed Assamese-English — a novel research contribution
  • Two-stage architecture: intent classification feeding semantic retrieval
  • Significant advancement in low-resource Indian language NLP research

Tech Stack

PythonPyTorchMuRILHuggingFace TransformersNumPyJupyter Notebook

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